Terms & Conditions

TERMS AND CONDITIONS **Last Updated: May 2026** Welcome to **Doubly Market** (doublyhq.com). By accessing our website or using our mobile application, you agree to be bound by the following terms. ### **1. Acceptance of Terms** By creating an account or using the platform, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use immediately. ### **2. User Accounts** * You must provide accurate and complete information during registration. * You are responsible for maintaining the confidentiality of your account credentials. * Doubly Market reserves the right to suspend or terminate accounts that violate these terms. ### **3. Buying and Selling** * **Sellers:** You represent that you have the legal right to sell the products you list. Listings must be accurate and not misleading. * **Buyers:** By placing an order, you enter into a legally binding agreement to purchase the item. * **Prohibited Items:** Users may not list illegal, counterfeit, or restricted goods (e.g., weapons, regulated substances, or stolen property). ### **4. Payments and Deliveries** * Doubly Market supports various payment methods, including manual bank deposits and **Cash on Delivery (COD)**. * Sellers are responsible for fulfilling orders promptly. * Delivery timelines are estimates and may vary based on the courier or location. ### **5. Fees and Commissions** Doubly Market reserves the right to charge transaction fees or subscription fees for using the platform. Any applicable fees will be clearly disclosed prior to transaction completion. ### **6. Limitation of Liability** Doubly Market acts as a venue to connect buyers and sellers. We are not responsible for the quality, safety, or legality of the items advertised, the truth or accuracy of the listings, or the ability of sellers to sell items. ### **7. Intellectual Property** All content on this site, including logos, text, and graphics, is the property of Doubly Market or its content suppliers and is protected by international copyright laws. ### **8. Governing Law** These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the platform operates. ### **9. Changes to Terms** 10 Return and Refund Policy Doubly Market aims to ensure a fair experience for both buyers and sellers. Our return policy is governed by the following terms: Eligibility Window: Products are only eligible for return within 3 days from the delivery time. Requests made after this period will not be accepted. Condition of Items: Returned products must be packed well in their original packaging. Items that are scratched, damaged, or otherwise altered from their delivered state may not be accepted for return. Return Process: To initiate a return, customers must submit a request through our platform or contact us via our official Contact Us link. Customers also have the option to visit our nearest branch to process a return in person. Inspection and Testing: All returned products must pass quality and functionality tests before a refund is approved. Refund Timeline: Once a returned product successfully passes inspection, a full refund will be processed to the customer after 10 working days. We may update these terms from time to time. Continued use of the platform after changes are posted constitutes your acceptance of the new terms.